Just wanted to give some praise to the service at Mountain Equipment Co-op. Since I've done some bad reviews (car dealerships etc.) I thought I'd share a good one.
So, I've had a backpack for about 2.5 years. It was still in great shape, but the zipper totally blew out a few weeks ago...So, I thought I'd check out the cost of getting it repaired at MEC vs. buying a new backpack. I took it to the repair desk, and they said...sure we can fix it...no charge to you :) So yeah...FREE! When I went to pick it up today it said that MEC was charged $40 to fix my bag, but I was charged nothing! Yay for great service! And good quality gear....I've seen people with MEC bags that are at least 10 years old and still going strong :)
Thursday, February 19, 2009
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2 comments:
I love my MEC bag. I just have no where to use it anymore....
Mine's 12 years old and still has so much life left in it. And it's been everywhere with me. Cam's had one since 9th or 10 grade that is still kicking too.
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